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Hello Everyone. We appreciate reporting of the issue, we can reproduce the behaviour and our Developers are currently investigating the possible...

Hello. Despite the display of error message, Mesa package would still use virtual gpu acceleration, so the error message on its own can be...

Hello. Look like you're on Shared network, the address you're trying to access would look logical on one hand, but its the address of the...

Hello. Unfortunately, there is no direct option to downgrade the seat count. We would recommend disabling auto-renewal (Please see...

Hello. We have made some changes, please try activating your license again.

Hello. We have made some changes, please try activating again. However, you have multiple Parallels Desktop 16 licenses, so in case it still...

Hello. Yes, you can make use of an older key to purchase an upgrade. As for the which version would be best for gaming, it's difficult to state...

Hello. For Parallels Desktop, Matthew is correct, in terms of creating macOS virtual machines for Intel Mac. To do that on Intel, you would need...

Hello. According to what can be seen on a screenshot and from the report, it looks like the virtual machine is still located on the Intel Mac. In...

Hello. Our licensing policy differs from that of Adobe, according to it, you can only license one instance of Parallels Desktop on one Mac at a...

Hello. We have made some changes. Please try activating your license on the new device again.

Hello. This is likely due to logging with Apple ID to register the license, please try to log into your Parallels account using the Apple ID...

Hello. As far as we can see, your payment has gone through today, and your subscription is active. However, if our assistance is still required,...

Hello Everyone. We have released an update to Parallels Desktop that includes changes that are addressing this issue. Please install the latest...

Hello. It's possible that you have other camera devices on your Mac, be they virtual or physical, which are causing this prompt. If you do not...

Hello. The default 64bit installation for OneDrive typically returns a request to install 32bit for emulation purposes, however, it indeed...

Hello. Thank you for the data. Could you let us know the steps that lead to the issue occurring, apart from starting the virtual machine, if such...

Hello. To clarify, the issue encompasses file copying from Windows explorer only? Could you please reproduce the issue and collect a technical...

Hello. As we can see, at present you seem to have Parallels Desktop 17 installed, to access a free trial, it should be sufficient to simply...

Hello. We have made some changes. Please try activatiing Parallels Toolbox on your new MacBook again. Have a great day!