Parallells stuck on black screen after windows update

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by RyanM37, Oct 13, 2022.

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  1. RyanM37

    RyanM37 Bit poster

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    Ive updated the windows updates and did a restart but it just sits at the spinning circle with a black screen its been there for about a day doing that, So I deleted and reinstalled parallels but still have the same problem.
     
    RyanM37, Oct 13, 2022
    #1
  2. Willis43

    Willis43 Bit poster

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    Best Answer
    I had the same problem today, presumable from a Windows update. Restarting Windows or even restarting my MacBook Pro would just cause the black screen and spinning circle to resume upon startup. I found a solution elsewhere on this Community message board - Hold down the 'Option' key and use the Parallels pulldown menu to go to Parallels > Actions > Stop. That fixed it immediately for me.

    Good luck!
     
    Willis43, Nov 20, 2022
    #2
  3. TimL24

    TimL24

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    Confirm that this fix definitely works and is still current as of July 12 2024. Surprised that this fix is not listed in Parallels troubleshooting guide as this appears to be a common problem. I experienced the identical issue previously and unfortunately ended up reinstalling window 10 to fix and as a result lost a lot of time.
     
    TimL24, Jul 12, 2024
    #3
  4. JeriB

    JeriB

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    Can you explain in more detail? What Parallels pulldown menu? I feel like an idiot. But I can't find what you are talking about.
     
    JeriB, Jul 24, 2024
    #4

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