Refund request

Discussion in 'Licensing and Activation' started by EoghanS, Jun 30, 2024.

  1. EoghanS

    EoghanS Bit poster

    Messages:
    1
    Hi,

    I have had parallels for a number of years and was not aware it had been set up to automatically renew.
    I no longer have use for parallels after changing my machines so I would like to request a refund.

    many thanks,
    Eoghan
     
    EoghanS, Jun 30, 2024
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    528
    Hello,

    Thank you for reaching out.
    As per your request, the refund for the Parallels Desktop for Mac Pro Edition (1 Year) has been initiated for order № 471347145. Funds will be credited back within 5-7 business days.
    The license key for Parallels Desktop for Mac Pro will be deactivated shortly.
    Should you have any other queries, please let us know
    Thank you and have a nice week!
     
    Avinash Bundhoo, Jun 30, 2024
    #2
    EoghanS likes this.
  3. MichaelF62

    MichaelF62

    Messages:
    1
    Hi,

    I recently purchased Parallels online and have tried to request a refund through Cleverbridge, and have been left in a constant loop conversation with a chatbot. can I please request and have the refund processed here?
     

    Attached Files:

    MichaelF62, Jul 15, 2024
    #3
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    381
    Hi Michael,

    Thank you for reaching out.

    Your refund for the Parallels Desktop for Mac Pro Edition (1 Year) has been initiated for order № 473608379. Funds will be credited back within 5-7 business days.

    Should you have any other queries, please let us know
     
    Adeboye Adeotan, Jul 15, 2024
    #4
  5. Jaida

    Jaida Bit poster

    Messages:
    1
    Hi, a few days ago I purchased parallels desktop with tools online for Mac Pro edition (1 year). somehow I forgot that mine is not Mac Pro edition. I'm trying to request a refund and then it got me here. I think I'm in the right place if so can you please check that for me? thanks! I will be waiting for ur reply!
     
    Last edited by a moderator: Jul 16, 2024
    Jaida, Jul 16, 2024
    #5
  6. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    277
    Hello @Jaida
    We have processed a refund as requested.
    Please do not hesitate to reach out to us for any other query.
    Thanks.
     
    Trishna Oobeyram, Jul 16, 2024
    #6

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