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Hello Nick, Thank you for the provided data. As per your request, the refund for the Parallels Desktop Upgrade has been initiated. Funds will be...
Hello, Thanks for reaching out. We have reset the activation limit for your Parallels Desktop 17 license key. Please check and let us know if...
Hello. Please check your personal message inbox. We have sent to you the steps to follow. Thank you!
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Hello, Thank you for reaching out. We have reset the confirmation limit for the old key. Please retry and let us know. Thanks
Hello, Thanks for reaching out. We have reset the activation limit for your Parallels Desktop 12 license key. Please check and let us know if...
Hello Bruno, Thank you for reaching out. Parallels Desktop for Mac does not include Microsoft Windows. A license for Parallels Desktop for Mac is...
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Hello, Thanks for reaching out. Please confirm the version of the macOS you are using. Also, please share a screenshot of the error message. Thanks
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您好, 感谢您的联系。 请分享错误消息的屏幕截图。 谢谢
Hello, You can add licenses to your subscription. But, if you want to reduce the number of seats/licenses in your subscription after 1 year,...
Hello, Please follow the steps below 1. Uninstall the current version of Parallels desktop from your device by Open "Finder", Go to...
Hello, It seems you have another account registered with Parallels. We have sent a private message for additional information. Thanks
Hello, We could not find any ticket associated with your current email address. Please share the ticket numbers so that we can process it for you....
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Hello, Thanks for reaching out To let us proceed with an investigation, please provide the following information: 1. Has the issue started...