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Hello Kennedyo, Thank you for reaching out. As per your request, the refund for Parallels Desktop 19 for Mac Upgrade has been initiated for...

Hello, Thank you for reaching out to us. To activate the Windows license on your virtual machine, you can try the steps below: 1. Open Windows...

Hello, Thank you for the information provided. Please perform the following steps: 1. Shut down the Virtual Machine. Make sure that the virtual...

Hello Eric, Thank you for reaching out. Please follow the steps below: 1. Shut down the Virtual Machine. Make sure that the virtual machine is...

Hello, Thank you for reaching out. Can you please share a screenshot of the error message? Thanks

Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.

Hello, We made some changes. Please retry and let us know the result. thanks

Hello, Thank you for reaching out. Please follow the steps below to move your license to the new machine 1. Download and install Parallels...

Hello Bryan, Thank you for reaching out. Please note that you have purchased an upgrade license instead of a full version. Parallels Desktop for...

Hello, Thank you for reaching out. As from Parallels 19, you can now have the setting to change macVM name. Shut down the virtual machine. Open...

Bonjour, Pour éviter ce problème, veuillez utiliser le programme d'installation automatique de Parallels Desktop pour configurer votre machine...

Hello, Thank you for reaching out. If you no longer use the Windows 10, you can delete the file Windows 10.pvm. Please make sure that you no...

Bonjour, Merci de nous avoir contactés. Afin de poursuivre l'enquête, veuillez nous fournir les informations ci-dessous : 1. Veuillez donner une...

Hello, Thank you for reaching out. To let us better understand the situation, please clarify 1. Please give detailed steps about what you are...

Hello Eric, Thank you for reaching out to us. We can see that you have registered your license key under the Parallels account...

Hello Peter, Sorry for the inconvenience caused. Must have been some issues. Please check again you inbox and please provide the requested...

Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...

Hello, Thank you for your feedback. We can see that the license is already activated on a machine with macOS 13.4(22F66) and the last contact...

Hello, Thank you for reaching out to us. Please note that you registered a trial version for Parallels Desktop App Store Edition. Initially,...

Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...