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Dear @RickL2, please check your private message now and reply with the correct email address.

Hi @RickL2, please check your private message and reply to us.

Hi @Fly1, you're welcome! We appreciate the time and effort that you have invested in to fix the issue!

Hi @Beermati, are you getting any pop-ups saying "Windows defender blocked" while reinstalling Parallels Tools to fix the Sharing issue? Is fo -...

Hi @r3volution11, please reproduce the issue and reply us with a Technical Data ID collected from the terminal command: prlsrvctl problem-report...

Hi @ChristophK2, inside the Windows press the Start button > Cogwheel Settings icon > System > Power and sleep > Additional power settings >...

Hi @ChristophK2, performance has been significantly improved if your external drive is an SSD drive connected to your Mac by Thunderbolt. But it...

Hi @AlfredV, can you please reproduce the issue and reply us with a Technical Data ID collected from the terminal command: prlsrvctl...

Hi @BeeMb, yes! You are absolutely correct! Please create it and let us know the if that works.

Hi @Louise2, please shutdown your VM -> open its configuration -> switch to Options tab -> Optimization -> Set performance to Faster virtual...

Hi @AdvokatK, can you please reproduce the issue and create a short video and attach to this thread, we will help!

Hi @JeroenD2, can you please reproduce the issue and reply us with a Technical Data ID collected from the terminal command: prlsrvctl...

Hi @AlexA2, can you please install Parallels Tools manually and let us know if it stuck at 15% or any error message?

Hi @rowtrik, can you please quit the installation and try to install it with the recommended setting shows in the installation Wizard?

Hi @LadyM, we have reset the license key limit. Please restart Parallels Desktop to reactivate the same key. Thanks!

Hi @BeeMb, we appreciate the time and effort that you have invested in to try fixing the issue. We would request you to create a new User profile...

Hi @ArtistW, did you try Windows clean boot?

Hi @LukeH4, inside the Windows press the Start button > Cogwheel Settings icon > System > Power and sleep > Additional power settings > Choose...

Hi @QuangT, can you please reproduce the issue and reply us with a Technical Data ID collected from the terminal command: prlsrvctl problem-report...

Hi @BeeMb, sort the Task manager by disk usage by clicking on it and you will see what process is utilizing the disk. expand and check what...