Copy/paste doesn't work anymore with the latest update to Parallels Desktop 19.3.0 (54924)

Discussion in 'General Questions' started by robv10, Mar 13, 2024.

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  1. robv10

    robv10 Bit poster

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    Until yesterday bi-directional copying and pasting was working, after the update not anymore.
    Reinstalled both Parallels Desktop and Parallels Tools, checked the proper setting of the new bi-directional pasting. It does not want to work anymore.
     
    robv10, Mar 13, 2024
    #1
  2. robv10

    robv10 Bit poster

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    Best Answer
    As per suggestion in ticket I created a new image of windows 11. The new one works with copying and pasting between MacOS and Windows 11.
     
    robv10, Mar 17, 2024
    #8
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  3. robv10

    robv10 Bit poster

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    This is a M3 Max Macbook pro with a virtual Windows 11 Pro installation.
     
    robv10, Mar 13, 2024
    #2
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

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    Hello Rob,

    kindly reinstall Parallels Tools in your virtual machine:

    1. Start Virtual machine.
    2. In the top menu click Actions > Reinstall Parallels Tools, wait for the installation to finish, restart the virtual machine
     
    Adeboye Adeotan, Mar 13, 2024
    #3
  5. robv10

    robv10 Bit poster

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    I followed steps 1 and 2. Unfortunately it still won't copy and paste between environments.
     
    robv10, Mar 14, 2024
    #4
  6. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

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    Hello,
    Please note that your support case #46••••4, has been escalated to the Second line Technical Support, and you will shortly receive further instructions via your email.
    Thank you.
     
    Pramesh Boodadoo, Mar 15, 2024
    #5
  7. ThorstenR5

    ThorstenR5 Bit poster

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    Hi, I do have the same issue. So what shall I do? Contact the support or can escalate it for me?
     
    ThorstenR5, Mar 15, 2024
    #6
  8. AntonioF8

    AntonioF8 Bit poster

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    Me too. I haven't made any changes to the settings, but copy/paste from Windows to Macos doesn't work anymore.
     
    AntonioF8, Mar 16, 2024
    #7
  9. robv10

    robv10 Bit poster

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    Best Answer
    As per suggestion in ticket I created a new image of windows 11. The new one works with copying and pasting between MacOS and Windows 11.
     
    robv10, Mar 17, 2024
    #8
    JoshuaW9 likes this.
  10. AntonioF8

    AntonioF8 Bit poster

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    How may I resolve? My Parallels Desktop is updated to last version but copy/paste still does't work.
     
    AntonioF8, Mar 17, 2024
    #9
  11. ThorstenR5

    ThorstenR5 Bit poster

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    It is enabled. I also created a new image. Now it is working again.
     
    ThorstenR5, Mar 21, 2024
    #10
  12. FernandoK1

    FernandoK1 Bit poster

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    I'm running Ventura 14.4.1 with Parallels 19.3.0 but adding Parallels to Privacy > Accessibility does not enable the Clipboard in Ubuntu 22.04.4. Toolbox is installed. Any other suggestion please?
     
    FernandoK1, Apr 3, 2024
    #11
  13. JoshuaW9

    JoshuaW9

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    Doing a fresh VM solved the issue as suggested. I'm assuming it's an incompatibility between preview versions and the latest parallels.
     
    JoshuaW9, May 15, 2024
    #12
    FernandoK1 likes this.
  14. FernandoK1

    FernandoK1 Bit poster

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    I recently upgraded to 19.3.1 but problem still remains... guess this probable incompatibility will never be addressed, and even worse, it's not officially mentioned anywhere. I will follow you suggestion on a fresh VM, despite all the setup I currently have in the existing VM. Tks!
     
    FernandoK1, May 16, 2024
    #13

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