Deleted email

Discussion in 'Licensing and Activation' started by BenjaminM15, Apr 29, 2024.

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  1. BenjaminM15

    BenjaminM15 Bit poster

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    2
    Hi I created a parallels account that now was deleted. (benjamin@retinarx.cl). I want to cancel the subscription and now I can't.
     
    BenjaminM15, Apr 29, 2024
    #1
  2. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    51
    Hello,
    We have sent you a private message.
    Kindly check and update us accordingly.
    Thank you!
     
    Adarsh Jeetun, Apr 29, 2024
    #2
  3. BenjaminM15

    BenjaminM15 Bit poster

    Messages:
    2
    Thanks for your quick answer. Yes, I would like to have a refund for the payment. Thanks!
     
    BenjaminM15, Apr 29, 2024
    #3
  4. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    51
    Hello,
    As requested, we have processed the refund on our side and it will be credited to your within 5 - 7 working days.
    Thank you!
     
    Adarsh Jeetun, May 2, 2024
    #4
  5. ColinB5

    ColinB5 Bit poster

    Messages:
    2
    I have the same issue. I deleted my email and I no longer have access to my Parallels account. The email I used was gocommitcolin3i12o3@gmail.com
     
    ColinB5, May 24, 2024
    #5
  6. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    381
    Hello Colin,

    To confirm, would you like us to cancel your existing subscription registered to your Parallels account?
     
    Adeboye Adeotan, May 28, 2024
    #6

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