Need to transfer Parallels license to new Mac

Hello, please send your license key in private message so that we can do the needful. Thanks, Parallels Team.

 

Hello ! Please reset my key. I already deleted parallels from my old mac and unable to activate on new mac.

 

Hello @WilliamF12, Please provide the license key in your personal message and we shall reset the same. thanks, Parallels Team.

 

Key sent. Waiting for reset. Thanks !

 

Hi, we have already reset it. Please activate it now.

 

Hello, I have the same problem. Can somebody help me?

 

Hello, what is the error message you are getting while trying to transfer the activation key to a new Mac?

 

Hello Abishek5, Please check our private conversation.

 

Hello @GampaA@Parallels, I have the same problem. I shifted to a new mac and deleted the parallels from my older mac. However I keep getting error
"This license is already used to activate Parallels Desktop on another Mac. To activate Parallels Desktop on this Mac, it is recommended that you purchase a new license."
When I select "Activate on this Mac". I get following error : This license key is associated with another Parallels account. Please sign in using this account and try again.

Can you please help me?
Thank you very much.

 

Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key over there so that we can check this further. Thanks.

 

Hello,
I already got help through Facebook Support.
Thanks anyway

 

Thank you. Please let us know if you have any additional questions.

 

Maria,
I am trying to install parallels 9 on my old mac running 10.11.6 elcapitan , but both of my licenses tell me I am unable although I uninstalled from all those computers. Please reset both of my licenses for 9.0 Mac. Thank you!

 

I am trying to install parallels 9 on my old mac running 10.11.6 elcapitan , but both of my licenses tell me I am unable although I uninstalled from all those computers. Please reset both of my licenses for 9.0 Mac. Thank you!

 

Hello Abhishek5, We have sent you a personal message. Please check and reply to it. Do not provide any personal information in the public forum. Thanks.

 

I don't know how to reply privately

 

I am trying to activate Parallels 15 on a Mac and it's telling me "This license is already used to activate Parallels Desktop on another Mac". I was using it on a different machine, but removed the key on that machine, and have verified that it's deactivated. On the one I am trying to activate when I click on "Activare on this mac" it has me log in (again) and enter the key (again) and I get the same message. I'm stuck in a loop. Any suggestions?