Parallels 12 Serial Key

Hi,
I purchased 3 licence keys for a parallels upgrade to version 11 on the 11th of Aug. The terms for version 12 says that i'm eligible for a free upgrade using my existing serials but it's not working?!

There's no contact details for Parallels support - does anyone else have the same issue?

 

Hey, do you have any error message during the Parallels Desktop 12 activation?

 

Yes it comes up that the serial isnt valid? Tried all three but no luck. Ended up just clicking on the trial so we're able to work this morning.

 

@JayA2 please provide me with your Parallels Desktop 11 license key via the private message.

 

Sure will send over now. thanks

 

Sorry how do i send a private message?

 

I send a private message to you, please reply.

 

If anyone has the same issue, please try this KB
and provide us with any results.

 

I have the same issue

 

Can you please send me a PM so I can send my license that I need an upgrade code for?

 

Hey @DavidD13 did you try the KB above?
Also please provide us with the screenshot of the error message which you get during the registration.