Unable to activate parallels 14 on new Mac due to Activation limit reached

Discussion in 'Installation and Configuration of Parallels Desktop' started by YunleZ, Jul 15, 2020.

  1. YunleZ

    YunleZ Bit poster

    Messages:
    2
    The old Mac is broken and thus not able perform logout on it.
    The guide KB123461 says upon login to the new Mac, a dialog with "Activate on This Mac" should appear, but that does not happen.
    It only says the licence has reached it's activation limit, can this be reset please?
     
    YunleZ, Jul 15, 2020
    #1
  2. Sathiya@Parallels

    Sathiya@Parallels Guest

    Hi YunleZ. We have made the necessary changes. Please try to activate now and it should work.
     
    Sathiya@Parallels, Jul 15, 2020
    #2
  3. YunleZ

    YunleZ Bit poster

    Messages:
    2
    Thank you very much for your fast response and support.
    It's working now. Thanks! :D
     
    YunleZ, Jul 15, 2020
    #3
    Maria@Parallels likes this.
  4. EricL19

    EricL19 Bit poster

    Messages:
    3
    Hello
    I have the same issue. please help me
     
    EricL19, Jul 22, 2020
    #4
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset your Parallels Desktop 12 key. You can use it again.
     
    Ajith1, Jul 22, 2020
    #5
    EricL19 likes this.

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