Migrate Parallel Desktop 12

Discussion in 'Installation and Configuration of Parallels Desktop' started by EricZ8, Jul 4, 2024.

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  1. EricZ8

    EricZ8 Bit poster

    Messages:
    1
    I have two macOS systems installed on my iMac. I would like to migrate Parallel Desktop 12 from one system to the other. How should I proceed? I tried to sign out of Parallel Desktop on the original macOS system, but it prompted a network connection failure, even though I have confirmed that the network connection is normal.
     
    EricZ8, Jul 4, 2024
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    528
    Hello,
    Thanks for reaching out.
    We have deactivated the license from the machine with Mac OS X 10.15.7(19H2026).
    Please retry to use the license on the new machine.
    You can also find information on how to transfer license to a another device using the link https://kb.parallels.com/123461
    Let us know if the result please.

    If it's still not working, please share a screenshot of the error message.

    Thanks
     
    Avinash Bundhoo, Jul 5, 2024
    #2

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