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Hello! Thanks for bringing it up! As per the records in our system, the order has been successfully processed and your subscription has been...

Hello! Would you share the software name, please? Additionally, kindly collect a technical report while the issue is being reproduced (click...

Would you share a link to the video you tried to download, please?

hi @ShayneJ , Since the image has been downloaded, you can simply create a VM by following the steps below: 1. Click Parallels Desktop icon in...

Hello! Thanks for bringing it up! Does it happen with a specific VM or with all VMs on your host? Can you collect a report at the moment of...

Hello! It might be due to a cashed file issue. If you proceed further with the installation, what version will be installed?

Hello! The issue has been fixed in Parallels Desktop 19.1.

Hello! Parallels Desktop is fully compatible with Mac computers with Apple M2 chips :) @EvgeniT , would you open a ticket at...

Hello! I've opened a support ticket for you. The team will reach out to you shortly.

Hi Kevin, We'll be super grateful if you can share additional data with us, so our developers can fix the issue. We'll open a ticket for you to...

hi @BenjaminP7 , Would you share the reproduction steps with us, please? Additionally, for us to investigate the issue better, kindly try...

Thanks for bringing it up! Our Engineering team is working to fix it shortly!

Hello, I've opened a ticket for you to check it with a support engineer. Please expect an email shortly.

Hello! We expect that there will be no issues with running Parallels Desktop 19 on the new Mac computers with M3 chips. But if any issues come up,...

Hi Abraham, The reason I'm offering this is to make sure the workaround works for the issue in our naptd service responsible for the shared...

Thank you! As I can see, you haven't saved the changes: <SystemFlags></SystemFlags> Would you try again, please?

Hi there! Parallels cares deeply about the quality of our software products and the experience they provide. This thread has been created to...

Thank you for bringing it up! We've already reported the issue to our Development team, and they're actively working to address the issue.

Hello, Kindly try performing the steps below as a workaround for the issue with the lack of network access inside a macOS Sonoma VM and share with...