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Hello Muhammed, Please share a screenshot of the error message. As of now, you have a permanent version and not a subscription. You can only...
Hello, Thank you for reaching out. We could not find a valid subscription under your current account. We have sent you a private message, please...
Hello, Thank you for reaching out. We have sent you a private message, please check it and provide us with the requested information. Best regards!
Hello, Thanks for reaching out. We can see that the subscription is active and is being used on a machine with macOS 12.2(21D49). Do you still...
Hello, Thanks for reaching out. We have deactivated the license from the machine with Mac OS X 10.15.7(19H2026). Please retry to use the license...
Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
Hello Jeff, If your subscription has been purchased online (via the website), the only available option here is to disable auto-renewal and buy...
您好， 感谢您的联系！ Parallels 最终用户许可协议允许在一台计算机上使用单个许可证密钥激活一份软件。 Parallels 最终用户许可协议可在以下位置找到： http://www.parallels.com/about/legal/eula/ 如果您想将...
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Hello, Thank you for reaching out. We have reset the confirmation key. Please retry and let us know the result. Note: We have removed some of...
Hello AleksiK1, Thank you for reaching out. As per your request, the refund for the Parallels Desktop for Mac Upgrade has been initiated for...
Hello, Thanks for reaching out. We have reset the activation limit for both keys. Please retry and let us know the result. Thanks
Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
Hello, Thanks for reaching out. We can see that the license key is being used on a machine with macOS 14.5(23F79). Do you still need...
Hello, Thank you for reaching out. As per your request, the refund for the Parallels Desktop for Mac Pro Edition (1 Year) has been initiated for...
