Got an email stating my subscription will renew in 30 days? How do I cancel it so I am not charged again?
Hello, Thank you for reaching out. We could not find any valid subscription using your current email address. To have more information on how to manage auto-renewals, please go to the link https://kb.parallels.com/123306 Thanks
I was just charged for this even though you and I saw that there were no valid subscriptions. How do I cancel this and get my refund back? This seems to be a common problem with you guys. People receiving notice of renewal but there is no where to cancel.
Hello, It seems you have another account registered with Parallels. We have sent a private message for additional information. Thanks
