Copy/Paste not working

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by Copypasta, Jul 24, 2023.

  1. CorneliaM

    CorneliaM Bit poster

    Messages:
    2
    Hi. You can reinstall parallel tools, if you run the vm and click "actions>reinstall parallel tools". Then the normal option for inserted DVDs opens and you can choose whether you want to display the files. Here you can select the setup.exe of the Parallel Tools. A little bit complicated, but doable.
    Okay, I also had to google-search to find this way ....
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    528
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     
  3. BrianP19

    BrianP19

    Messages:
    2
    I have the same problem. I am running 19.4.0 on a silicon Mac. My vms are also macOS... but I don't think that's relevant. Copy/Paste stops working almost daily. I can't tell if it's just a result of Suspending or if it's just a matter of time. Reinstalling Parallels Tools fixes it for me each time... but requires a Windows Restart which is painful because of all of the active work I sustain, which is the whole point on my vms.

    I ran a new update I found this morning for 19.4.1, and oddly after resuming one of my vms, it automatically installed Parallels Tools again. Not sure why. I'll check back if this patch fixes the copy/paste issue.
     
  4. BrianP19

    BrianP19

    Messages:
    2
    (... I said in my post I have to restart Windows... but I meant I have to restart the MacOS vm. I'm not running Windows)
     

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