Suddenly experiencing a problem with Excel 365 UI where certain areas of the screen (typically menus with box surrounds) where markings appear. See picture. This only happens after a number of hours running excel during the day. Running 2019 Macbook Pro intel
Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply. Thank you!
Hello, Thank you for the information provided. Please perform the following steps: 1. Shut down the Virtual Machine. Make sure that the virtual machine is shut down. If it is in a suspended state, please run it and then shut down (Actions > Shut Down). 2. Open the Virtual Machine's Configuration (https://kb.parallels.com/117287) > Hardware > Boot Order > Advanced Settings > Boot flags. 3. Paste the following text in the "Boot flags" field: video.metal=0 4. Run the virtual machine. If the issue reoccurs, collect an additional technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this e-mail.
