old activation code can't be accept by server parallels desktop

Discussion in 'Licensing and Activation' started by MichaelZ11, Jul 14, 2024.

  1. MichaelZ11

    MichaelZ11 Bit poster

    Messages:
    2
    My permanent activation code is no longer usable. I got the activation key from the official website, why doesn't it work?
    I'm installing a new PD in my new MacBook air. When I active PD with PD18 upgrade key, the software ask me to put the old key in. I type my PD16 pr key in, the software still pop-up window showing activation code can't be accept by server.
    Please help me, thx
     

    Attached Files:

    MichaelZ11, Jul 14, 2024
    #1
  2. MichaelZ11

    MichaelZ11 Bit poster

    Messages:
    2
    update the error screenshot
     

    Attached Files:

    MichaelZ11, Jul 14, 2024
    #2
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    528
    Hello,
    Thank you for reaching out.
    We have reset the confirmation limit for the old key.
    Please retry and let us know.
    Thanks
     
    Avinash Bundhoo, Jul 24, 2024
    #3

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