Problems activating after migrating to new mac

Discussion in 'Licensing and Activation' started by TiagoP3, Jun 28, 2024.

  1. TiagoP3

    TiagoP3 Bit poster

    Messages:
    2
    Hello!
    My license is not working when activating on a new Mac.
    I tried to follow the KB articles but I didn't have an option to disable my old license. I'm on the SAME version (v17) as my previous machine as this was a migration.
    When I try to activate via key, I get "This license has reached its activation limit and can no longer be used to activate new product copies".

    What can I do here?
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    528
    Hello,

    Thanks for reaching out.

    We have reset the activation limit and deactivated the old machine from the license key.

    Please retry and let us know if it resolves the issue.

    Thanks
     
  3. TiagoP3

    TiagoP3 Bit poster

    Messages:
    2
    That solved it. Thank you!
     

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