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Hi Erguen, We have made the required changes. kindly try again

Hi Andy, Kindly be informed that our Development Team are currently looking into this issue. As soon as we have an update, we will provide one

Hello VkSco_25, To aid in our investigation, please reproduce the issue, collect a technical report (click the Parallels Toolbox icon > Settings...

Hello all, Please be informed that our Development Team is looking into this issue, as soon as we have an update, we will provide one.

Hello Pingyuan, I have sent you a private message regarding this issue

Hello Chris, To aid us in troubleshooting this further, please collect a technical report while the issue is being reproduced (click the...

Hello Brian, To aid us in troubleshooting this further, please collect a technical report while the issue is being reproduced (click the...

Hi Julian, Yes, it has been reviewed but we are unable to pinpoint this issue so far. As requested in our private conversation, please provide us...

Hi, Please collect the following the next time you observe your alarms disappear. 1. Collect a technical report (click the Parallels Toolbox...

Hi TN, Please find the 1-time purchase option highlighted in the attached image. https://www.parallels.com/products/desktop/buy/?full

Hi Antonio, We have investigated this and found out that you recently received a refund on the 21st of March. Hence why your key is not visible...

Hi, Your limit has been reset. Kindly try again.

Hi, Your key has been reset. Kindly try again.

Hello, The necessary changes have been made. You may try again.

Hi Osarumwense, Could you please provide us with the stated invoice?

Hi Jaime, I have sent you a private message to assist with this issue

Hi Allen, Our Development Team is still working on this issue. As soon as we have an update, we will provide one.

Hello, Kindly reproduce the issue and collect a technical report (click the Parallels Toolbox icon > Settings (Gear) icon > Help > Send technical...

Hi, A refund has been issued for your upgrade key purchase. Kindly note that it can take five to seven business days for refunds to show up on...

Hello Pemoz, Could you please provide us with: 1. A technical report: To aid us in troubleshooting this further, please collect a technical...